OMNI-CHANNEL CAMPAIGN MANAGEMENT
Omni-Channel Campaign Management
Omni-channel Decision Engine and Marketing Success Services for Enterprise Marketers
Designing and optimizing your marketing campaigns and customer real time interactions to maximize your marketing industry goals.
Ereteam is the partner of HCL software and have been implementing its UNICA Software in multiple industries such as Banking, Telecom and Airlines.
Unica is an enterprise grade marketing automation suite designed to perform inbound and outbound marketing automations across multiple offline & online channels – direct mail, email, call center, web, mobile and many more.
Together with Unica;
You can Build True Omni-channel Campaigns
Design and execute large-scale, multi-wave, Omni-channel campaigns.
Unica campaign allows you to present specific target offers to the customers through right channels. It not only allows to design and execute the campaigns but also provides features to track campaign responses. It also complements extensive reporting enhancements.
Real-time Inbound Marketing
Allows marketers to personalize in real time the experience of customers interacting with websites, call centers and other real-time channels. With Interact, enterprise can determine in real-time, the best message for each interaction. Interact, instantly determines the best personalized message to present to each customer during a live interaction through all synchronous inbound and asynchronous outbound channels.
Plan Your Resource Management
Web-based software for managing your portfolio of Marketing Programs. Plan is a Marketing Resource Management software to manage projects, creative assets, resources, teams, and approvals within a collaborative environment to reduce costs and rapidly accelerate time to market.
Boxever provides below capabilities:
- Omni-channel personalization
- Customer Segmentation
- Journey Automation
- Optimization – Testing
- Analytics & Attibution