- Big Data & Analytics
- Business Intelligence
- Budgeting Planning Forecasting
- Omni Channel Campaign Management
- Customer Experience Management
- Talent Management & Learning Management Solutions
EXAMPLES OF USE CASES
Keeping a complex network running at full capacity requires a lot of data– in real time. With a typical network generating terabytes of usage and performance data, creating a meaningful telecommunications analysis in a reasonable time frame can be nearly impossible.
Finding new customers is a struggle for every business and a crucial part of any telecommunications company’s analysis initiatives. Deploying new network infrastructure to access completely new markets can be enormously expensive. With Tableau, analyzing networks for expansion opportunities, whether existing or new, is as easy as dragging and dropping.
Customer and Operational Analytics for Telecommunications
Telecommunications services providers gain a better understanding of customers, reduce churn and optimize network capacity with big data analytics.
Transform your business with these Customer Analytics Blueprints
Customer profiles-create a 360 degree view
Micro-segmentation-create segments of one
Customer lifetime value-find high value customers
Next best action-influence customer decisions
Campaign optimization-refine campaign performance
Churn-prevent customers from leaving
Increase operational efficiency